Veterinary Jobs in Riverton, WY

Veterinary Technicians at The Stock Doc Veterinary Services work closely with veterinarians, reporting to them and the Practice Manager or Head Veterinary Technician. The role involves comprehensive support to enhance patient care quality and operational efficiency.

Primary Responsibilities:

• Prepare for office hours, stocking exam rooms and treatment areas
• Provide pet restraint for examinations and treatments
• Prepare and administer medications accurately
• Facilitate smooth outpatient flow from admission to discharge
• Assist in anesthetic administration and surgical preparations
• Clean, pack, and autoclave surgical materials
• Perform various medical and surgical procedures under veterinarians’ guidance
• Conduct clinical laboratory procedures and maintain records
• Handle radiographs and monitor vital signs for all patient species
• Aid in patient restraint and treatment as required
• Oversee patient cleanliness and comfort, ensuring a well-kept environment
• Admit and discharge patients based on the veterinary team’s orders
• Provided client education and answered questions on animal care
• Conduct medical callbacks and recommend additional visits if necessary
• Assist receptionists when needed and manage inventory of medical supplies
• Work as a collaborative team member, ensuring timely attendance for morning treatments and rounds at 7:45

Controls Over Work:

Veterinarians outline tasks, quality expectations, and deadlines. For new or challenging animal care duties, they offer specific guidance. Veterinary Technicians use initiative for routine tasks but seek guidance for unfamiliar situations. Veterinarians ensure work accuracy and compliance with procedures.

Skill and Knowledge:

• Proficiency in patient handling, treatment procedures, and lab test requests
• Familiarity with veterinary instruments, their care, and storage
• Knowledge of sterilization techniques and standardized treatment procedures

Physical Effort:

• Job involves bending, standing, walking, sitting, and handling tasks
• Lift and handle animals up to 150 lbs safely, including horses and cattle

Work Environment:

• Exposure to hazards from aggressive or infected animals, controlled substances, odors, noises, and potential bites or scratches
• Possible exposure to contagious diseases

Equal Employment Opportunity
It is the policy of the company to afford equal opportunities to all applicants and employees regardless of race, color, religion, sex, national origin, age, non-disqualifying disability, or status as a disabled or Vietnam-era veteran.

Reports To: Practice Owner or Head Technician

The veterinary technician assistant is the primary support for veterinary technicians. They aid in restraining pets, cleaning rooms, and preparing for examinations. They play a crucial role in enhancing efficiency by handling routine tasks and allowing technicians to assist veterinarians during medical procedures.

Education And Licensure Requirements

• High school diploma or equivalent
• Previous on-the-job training is desirable but not required

Experience Requirements

• Previous animal care background is desirable but not required

Personal Requirements

• Minimum age of 18
• Enjoys working with animals and can handle them even when stressed or in pain
• Maintains composure and efficiency during medical crises
• Exhibits mature and articulate communication in job duties
• Embraces teamwork, collaborating effectively with all team members
• Possesses excellent client communication skills
• Physical Effort: Involves lifting, carrying, and restraining animals (assisted for animals over 40 lbs). Requires extended periods of standing, bending, or squatting
• Working conditions: You may encounter unpleasant odors, noises, and animal waste—potential exposure to bites, scratches, and contagious diseases

Benefits are outlined in the employee manual and are separate from the hourly wage.

• Compassionately cares for patients and clients
• Maintains professionalism under stress or focused tasks
• Keeps accurate medical records as per hospital policy
• Manages exam rooms and treatment areas
• Conducts physical assessments and records observations
• Effectively restrains pets, even difficult ones
• Proficient in vaccines, deworming, and parasite control
• Prioritizes cleanliness and organization as part of duties
• Fosters positive relationships with colleagues
• Prepares procedure estimates and discusses finances with clients
• Explains follow-up and homecare instructions
• Manages surgical materials and operating room readiness
• Conducts clinical lab procedures and maintains records
• Positions for and takes radiographs; understands IV pump usage
• Admits and discharges patients per veterinarian’s orders
• Performs additional assigned duties and assists in various areas
• Reads and updates treatment information on the whiteboard
• Handles billing for in-clinic or take-home items
• Monitors patient status and intervenes appropriately
• Demonstrates effective time management

Equal Employment Opportunity
It is the policy of the company to afford equal opportunities to all applicants and employees regardless of race, color, religion, sex, national origin, age, non-disqualifying disability, or status as a disabled or Vietnam-era veteran.

Reports To: Practice Owner or Customer Service Representative Manager

The Customer Service Representative is the client’s first line of contact with The Stock Doc. This role is important in making a great first impression for the business; it is fast-paced and must be filled by an enthusiastic, hard-working individual. Customer Service Representatives must perform record-keeping and clerical duties related to patient care and treatment. They must also support the rest of the team to maintain efficient operations.

Education And Licensure Requirements

• High school diploma or equivalent

Experience Requirements

• Previous customer service/relations background is desirable, but not required
• Previous animal care background is desirable, but not required

Personal Requirements

• Minimum of 18 years old.
• Genuinely enjoys working with people.
• Genuinely enjoys working with animals and can deal with them even when stressed, ill, or in pain.
• Can stay calm and efficient during a medical crisis.
• Is well-spoken and approaches their job duties maturely.
• Can support and be a part of teamwork; works well with all levels of hospital team members.
• Has excellent communication skills.
• Physical Effort: Work requires lifting, typing, and utilizing a computer most of the day. Sits for extended periods, frequently works in a seated position.
• Working Conditions: May be exposed to unpleasant odors, noises, and animal feces. May be exposed to bites, scratches, and contagious diseases

Benefits

• See salary/wage scales.
• Benefits are outlined in the employee manual and are separate from the hourly wage.

Customer Service Representative Requirements

• Can provide friendly, quality care to patients and clients.
• Has strong client service skills.
• Has strong organizational skills.
• Acts as a liaison between clients and veterinarians.
• Deals professionally, intelligibly, pleasantly, and efficiently with clients in person and on the phone including but not limited to: checking in/discharging patients, scheduling appointments, keeping charts/files up-to-date, managing record transfers between other hospitals, process Health Certificate/Coggins appointments, develop estimates/enter charges/process payment transactions/assist clients in setting up and applying for alternate payment methods, present clients with medications/follow-up care instructions, fill prescriptions, and selling speciality merchandise.
• Has knowledge of hospital procedures and operating instructions for making appointments, updating patient medical records, and relaying information regarding patient condition.
• Follows established procedures in referring clients for immediate/emergency treatment of their pets.
• Can conduct oneself in a confident and professional manner even when stressed and/or focused on individual tasks.
• Assists with maintaining clinic inventory to optimize clinic efficiency.
• Understands common vaccines and vaccination protocols, basic lab tests, and animal behavior. Can explain procedures to clients/answer client questions.
• Understands the importance of a clean and orderly facility, does not hesitate to clean or organize, as part of normal job duty.
• Maintains positive, cooperative relationships with other employees.
• Can prepare procedure estimates and discuss financial commitments with clients, supporting hospital financial policies.
• Can explain necessary follow-up and homecare instructions.
• Performs other duties as assigned, including assisting in other areas.
• Manages time effectively.
• Ensures that all actions support the hospital and philosophies of the practice.